Customer Service

Shipping & Delivery

All orders will be processed within 48 business hours of time of purchase.  You will receive a shipment notification with a tracking number during processing.  Tracking numbers available upon request for custom orders.  We are unable to process tax exempt purchases online.  Please call 517-355-5116 for further information.

Some items are drop shipped and may include a flat rate shipping charge that will be added to any other shipping charges at the end of your order.  Please see product description for further information.

Returns & Replacements:

Please send returns to:

Spartan Spirit Shop
Attn: Returns
49 Abbot Rd.
East Lansing, MI 48824

Please include a copy of your order with instructions for a refund or exchange.   You will be contacted by a Spartan Spirit Shop representative with more information once the item has been received.  If exchanges are available, they will be sent at no extra charge.

Return Policy:

All returns must include the receipt and tags.  The item must not be worn or washed.  We reserve the right to refuse a refund if the item does not meet our expectations.  If the item is damaged and deemed a manufacturer defect, we will replace the item.  If you have further questions, please contact our store at (517) 355-5116.

Payment, Pricing & Promotions

If you are having trouble completing a payment online, make sure to enable cookies and disable pop up blockers in your web browser; or try again using a different web browser.  If you are still having trouble please call Spartan Spirit Shop at 517-355-5116 for further assistance.

We cannot process Spartan Spirit Shop gift cards online.  Please visit or contact any Spartan Spirit Shop location for more details.

All promotions exclude graduation related items, golf and tennis equipment unless a specific promotion is planned by Spartan Spirit Shop.

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Viewing Orders

Please make an account to view your order status.  This will enable you to track your order progress. If an order is pending, payment has not been made and the order will be canceled within 24 business hours.